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To be a Bank that enjoys the confidence
of our customers and is the customers'
bank of choice, at this Bank, we
observe the relevant laws and ordinances
as well as the other standards relating
to customer's personal information,
conform with the various regulations,
etc. of the Bank that relate to
personal data protection, and make
every effort to conduct appropriate
management and maintain accuracy
and confidentiality in line with
the following:
1. PURPOSES OF USE OF INFORMATION
The Bank acquires the personal information
of customers so that our transactions
with customers progress securely
and soundly and so that customers
can be provided with better financial
products and services. In concrete
terms, the information is used for
such purposes as checking the identity
of a person, checking conditions
for doing business, and introducing
new products and services to the
customer.
2. TYPES OF INFORMATION TO BE ACQUIRED
The most general types of information
to be acquired are the address,
name, date of birth, gender, and
the telephone number of the customer.
In addition to these types is the
information requested from the customer
when transactions are commenced.
3. PROVISION OF INFORMATION
The Bank shall not externally provide
customer information except in the
following cases:
• Where the customer
has consented.
• Where the situation
comes under the exception cases
which are stipulated by a law or
ordinance.
4. INFORMATION MANAGEMENT METHOD
Appropriate measures are constantly
taken so that customer information
can be kept accurate and up-to-date.
In addition, to prevent the loss,
destruction, falsification, and
leaking, etc. of the personal data
of customers, we take appropriate
information security measures such
in addition; we ensure that any
company handling the personal data
of customers, etc. on consignment
from the Bank also enforces rigorous
management.
5. CUSTOMERS' APPLICATIONS FOR DISCLOSURE, CORRECTION OR DISCONTINUATION
Disclosure and Correction
Unless there is a particular reason,
we approve customer requests for
disclosure of their own information
after we check that the applicant
is the person concerned. In addition,
if the information about the customer
is inaccurate, we modify it so that
it is accurate. Application should
be made at the inquiry desk detailed
below. Please note that actual costs
may be billed for disclosure. The
Bank will advise the Customer of
the amount of the actual costs in
advance if the actual costs are
billed.
Discontinuation of Promotional Materials
To continuously update clients of
new products and services, Metropolitan
Bank and Trust Company will insert
flyers, advertising materials and
the likes in the mails it sends
out. If you wish to discontinue,
please contact and advise us.
6. CUSTOMER INQUIRIES AND COMPLAINTS
The customer may contact the person-in-charge
as provided on the list below for
inquiries, complaints, and requests
for disclosure, correction of data
and discontinuation of the use of
personal information to the address
mentioned below.
Kandabashi Park Bldg. 1-19-1 Kanda Nishiki-cho, Chiyoda-ku, Tokyo 101-0054 Japan
Metropolitan Bank and Trust Company,
Tokyo Branch - Personal Data Protection
Section related to Remittance- Remittance
Section Tel. 03-5281-7281
Business Hours: 9:00 to 15:30 (Excluding
weekends, Japanese Public Holidays
and the year-end/New Year banking
holidays.)
7. MODIFICATIONS
The above information may be modified
as a result of amendments to the
law and other reasons. In that case,
a notice will be posted at the Bank's
premises.
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