NEW PROCEDURE AT OUR REMITTANCE COUNTER
EFFECTIVE JUNE 8, 2009
This new procedure is in compliance with the Banking Law of Japan and in line with Metrobank’s aim of improving its services to properly address the needs of our valued clients who will visit our branch to have a smooth and clear processing of their remittances to the Philippines.
The new procedure is to request our remitter to fill-out our new application form for remittance before taking the priority number. Together with your ID, for remitter’s identity confirmation, kindly submit it at the counter as your priority number being called.
In this regard, we would like to appeal for your understanding and cooperation for the changes in our remittance counter procedure.
Thank you and please be guided accordingly.