New Customer Service Telephone Operation Time
EFFECTIVE BEGINNING OF JANUARY 2019
Our new customer service telephone operation opening time will be from 9:00 AM and the closing time is 3:00 PM during regular banking days.
For those who wish to contact us, outside the above time frame, you may send your messages and inquiries thru the following channel:
- By email, for MB Tokyo: MBTOKYO@metrobank.co.jp and for MB Osaka: MBOSAKA@metrobank.co.jp
- At our website, you may post your message/s at www.metrobank.co.jp/main/contact-us/
- At our FB Page, for MB Tokyo: @METROBANK TOKYO and for MB Osaka: @METROBANK OSAKA
Replies to your messages and inquiries are during the banking hours.
Thank you and please be guided accordingly.