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Important Announcement for METS-SMBC AND SMBC-Quick Padala Users

To our valued METS-SMBC and SMBC QUICK PADALA Users

Thank you very much for your continuous patronage.

We would like to inform you in advance that relative to Metrobank Japan Branches, SMBC (Sumitomo Mitsui Banking Corporation) will initiate a system renewal from July 12, 2021.

In line with this Metrobank Japan Branches will need to update our relevant systems which may affect our regular processing schedule for METS – SMBC (Metrobank Easy Transfer Service) and SMBC QUICK PADALA Service.

In the event of a system disruption please take note of the following:

  1. Transactions received from 8:00 AM until 3:00 PM shall be processed within the same banking day subject to the respective METS and SMBC Quick Padala Terms and Conditions.
  2. Transactions received during non-banking hours including those sent after 3:00 PM of a regular banking day, Saturday, Sunday, and bank holidays will only be processed after 10:30 AM of the next banking day.

Please take note of the possible changes in the processing schedule as mentioned above. We highly recommend that you send your remittance transactions during banking hours for same-day processing.
We sincerely apologize for this possible disruption. We will inform you immediately of any updates/changes regarding the current situation of this service.

We hope for your kind understanding.

Thank you very much for banking with us.

Metrobank Tokyo Branch and Metrobank Osaka Sub-branch

Tokyo Branch: Osaka Sub-branch:
Tel: 03-5281-7281 Tel: 06-7711-1315
Fax: 03-5281-7282 Fax: 06-7709-9243
Email:MBTOKYO@metrobank.co.jp Email:MBOSAKA@metrobank.co.jp
1F Kandabashi Park Bldg. 1-19-1 Kanda Nishiki-cho, 3F Osaka Kokusai Building, 2-3-13 Azuchi-machi,
Chiyoda-ku, Tokyo 101-0054 Chuou-ku, Osaka 541-0052