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To our valued METS-SMBC Users:

Thank you very much for your continuous patronage.

We would like to inform you that SMBC (Sumitomo Mitsui Banking Corporation) has announced that connection to their website service namely ValueDoor/Web21 has been intermittent since 10 A.M. today, February 28, 2023; in line with this, remittance transactions for METS-SMBC Service were not received by Metrobank Japan Branches.

Please refer to the SMBC website announcement in the link below:

For any inquiries relating to SMBC kindly contact SMBC using the number in the announcement link above.

We will inform you of any updates/changes regarding the current situation of this service upon receipt of the relevant information from SMBC.

Please note that other remittance services are available as usual.

We hope for your kind understanding.

Thank you very much for banking with us.

Metrobank Tokyo Branch and Metrobank Osaka Sub-branch


Tokyo Branch: Osaka Sub-branch:
Tel: 03-5281-7281 Tel: 06-7711-1315
Fax: 03-5281-7282 Fax: 06-7709-9243
1F Kandabashi Park Bldg. 1-19-1 Kanda Nishiki-cho, 3F Osaka Kokusai Building, 2-3-13 Azuchi-machi,
Chiyoda-ku, Tokyo 101-0054 Chuou-ku, Osaka 541-0052