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IMPORTANT NOTICE FOR METS RESONA SERVICE USERS

Dear METS RESONA Service Users,

Greetings.

We sincerely apologize for any delays in processing your remittance transactions.

We regret to inform you that we are currently experiencing technical issues causing the delays due to the upcoming website renewal of RESONA Bank.

Effective immediately remittance transaction processing will only be available during banking hours from 10:30 AM to 3:00 PM. Transactions received from 8:00 AM until 3:00 PM shall be processed within the same banking day subject to the METS Terms and Conditions.

Transactions received during non-banking hours including those sent after 3:00 PM of a regular banking day, Saturday, Sunday and bank holidays will only be processed after 10:30 AM of the next banking day.

Please take note of the processing schedule mentioned above. We highly recommend that you send your remittance transactions during banking hours for same-day processing.

We sincerely apologize for the short notice. We will inform you immediately of any updates/changes regarding the current situation of this service.

We hope for your kind understanding.

Thank you very much for your continuous patronage.

Metrobank Tokyo Branch and Metrobank Osaka Sub-branch