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To Our SMBC QUICK PADALA Service Users

Please be informed that Sumitomo Mitsui Banking Corporation (SMBC) will be revising their customer verification procedures effective August 16, 2021 due to stricter AML-CFT (Anti Money Laundering -Combat Terrorist Financing) measures in response to new regulatory requirements for banks in Japan.

Kindly visit their website from August 16, 2021 for further details (available in Japanese only).

As SMBC Quick Padala Cards are directly provided by SMBC, SMBC may suspend the use of the card in case the customer is not able to comply with new requirements, if any, or violates any provision contained in the revised governing Terms and Conditions to be posted in their website (available in Japanese only).

We highly encourage you to consider transferring to the following 24/7 services to avoid any future delays in your remittances:

  • EPRC (Easy Postal Remit Card) – remittance card to be used at Japan Post Bank ATMs and Japan Post Bank branch counters.
  • METS -MUFG/SMBC (Metrobank Easy Transfer Service – MUFG Bank/SMBC Bank) – furikomi/bank transfer service to a target account with MUFG Bank/SMBC Bank. Fund transfers may be done in cash ( subject to the terms and conditions of the bank that you will use ) or using your own domestic bank account through ATMs, bank branch counters or your internet banking facility in Japan (subject the terms and conditions of the bank that you will use).

※Regarding “reconfirmation of customer information”, Sumitomo Mitsui Banking Corporation (SMBC) may mail a document (questionnaire) related to the issue. In the case you receive the document, please respond appropriately according to the contents described in the document.

Please note that in using the above services there will be NO CHANGES in the procedures for releasing funds to your Beneficiary in the Philippines using Cash Pick UP (CPU) Anywhere Services.

You may download forms immediately thru this website or you may contact us for further details.

Thank you very much for banking with us.

Metrobank Tokyo Branch and Metrobank Osaka Sub-branch

Tokyo Branch: Osaka Sub-branch:
Tel: 03-5281-7281 Tel: 06-7711-1315
Fax: 03-5281-7282 Fax: 06-7709-9243
Email:MBTOKYO@metrobank.co.jp Email:MBOSAKA@metrobank.co.jp
1F Kandabashi Park Bldg. 1-19-1 Kanda Nishiki-cho, 3F Osaka Kokusai Building, 2-3-13 Azuchi-machi,
Chiyoda-ku, Tokyo 101-0054 Chuou-ku, Osaka 541-0052